Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.
The Account Manager is responsible for managing sales/account management activities for all assigned locations, defining and driving sales strategies, providing leadership to subordinates and ensuring the achievement of bookings, revenue and business goals.
Own all sales/ account management responsibilities of specified Materials Science Electron Microscopy products to all sites including resolving any issues.
Define, align and implement Account Strategy for the Industrial markets.
Maintain accurate quarterly booking forecasts.
Understand all budget issues at each customer and take strategic action.
Confirm all system configurations, specifications and acceptance conditions are appropriate for closing orders.
Manage all User Group activity by product as required.
Manage system demonstrations by working closely with application engineers and product marketing managers.
Manage the sales booking process.
Manage product issues in the field by working closely with the Account service group and application engineers for solutions.
Work with Field Service to achieve excellent customer satisfaction
Typically requires a university degree, preferably in Material Science, Chemistry, Physics, Engineering.
Typically requires 5 years of sales management experience in a related product area.
Highly developed negotiation skills for customer interaction and closure of sales and other issues.
Excellent, enthusiastic, clear communication skills to a diverse audience is critical to the success of this position.
Systematic problem solving by working with customers and account team.
Presentation skills and creating materials for presentations to internal and external audiences.
Ability to work in good cooperation within an account team.
Ability to travel to customer sites and factory locally and internationally (50% or more)
Miller-Heiman strategic and conceptual selling experience is highly desirable.
Must be able to secure entrance to US Government laboratories and facilities.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.